I subscribed but my account still says I'm on Free
Subscriptions sync between Stripe and RhemaCast via webhook. 99% of the time it's instant, but a slow page-load, a webhook delay, or a stale browser cache can leave your dashboard showing the wrong plan for a minute or two. Here's how to verify and fix it.
Why this happens
Stripe and our app sync via webhook. A long page-load or browser cache can leave the dashboard on a stale plan briefly.
Steps to fix it
- Confirm what you actually purchased
- Hard-refresh your dashboard
- Open Billing and check the Switch Plan grid
- Verify the Next Invoice
- Update or verify your payment method
- Email support if it's still wrong